The Westin Lagunamar Ocean Resort Villas & Spa Cancun, Cancun ~ Reviews, Room Choices & Prices 2025

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About the Resort

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500

The Westin Lagunamar Ocean Resort Villas & Spa Cancun is located on the stunning Caribbean Sea in the Cancun Hotel Zone. The resort is recognized for its spacious beachfront villa rentals and family-friendly atmosphere. Notably, it features a rich architectural design with modern, polished decor throughout. Guests can experience luxury with amenities like complimentary high-speed Wi-Fi and no resort fees.

Location

Situated in the vibrant Cancun Hotel Zone, the resort is within proximity to various local attractions, including Tulum and Chichén Itzá. The area is enriched with all-inclusive resorts, international restaurants, and relaxing sandy beaches. Transportation options are easily accessible, enabling guests to explore the surrounding landmarks conveniently.

Rooms

This resort offers one- or two-bedroom villas that can accommodate up to eight adults, featuring up to 1,140 square feet of living space. Each villa includes a fully equipped kitchen or well-equipped kitchenette and a private balcony with ocean views. Additionally, the villas boast stylish like-home comforts, such as washers and dryers and spacious living spaces.

Eat & Drink

The resort features a variety of onsite dining options, including Oceano, which serves breakfast and dinner with local Mexican specialties. Guests can enjoy casual dining at the Duna Sports Bar or Viento Bar & Grill, providing classic sports bar cuisine and refreshing cocktails. Room service is also available for those who wish to dine in the comfort of their villa.

Leisure & Business

Guests can enjoy year-round leisure activities with three pool areas, including a stunning infinity pool overlooking the Caribbean. The resort also offers direct beach access and an assortment of on-site amenities including a spa for wellness treatments. Children can enjoy a kids’ pool with a waterslide, while adults may prefer a quieter experience at the zero-entry pool.

“This hotel is perfectly situated near the beach and offers convenient access to fantastic restaurants and shops just a short walk away.”view full review

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“A beautiful resort with outstanding service and amenities.” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 16:00-23:59

until 10 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of US$25 per person per day.

There are no cots provided in a room.

Pets are not allowed.

Number of floors:8

Number of rooms:100

Former name

The Westin Lagunamar Ocean Resort

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Oceanfront Queen Studio Balcony

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

Check Prices

One-Bedroom Villa Whirlpool Ocean View

Max:

2 persons

67 m²

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

Check Prices

One-Bedroom Oceanfront Villa Whirlpool

Max:

2 persons

67 m²

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 10.3 km

Airports

Cancun (CUN) 21.1 km

Isla Mujeres (ISJ) 29.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Well-Equipped Suite

“Our villa was immaculate and had everything we needed, including a washer, dryer, and a fully stocked kitchen, making our stay very comfortable.” view full review

Stunning Infinity Pool

“The infinity pool experience was breathtaking with two levels and crystal-clear waters that were perfectly maintained, providing a relaxing oasis for our afternoons.” view full review

Invigorating Yoga

“The yoga and stretching classes were a highlight of our trip, with Marisol leading enjoyable sessions that left us feeling rejuvenated and relaxed.” view full review

Convenient Groceries

“Access to nearby grocery options was fantastic; we were able to stock up on everything we needed for our meals, enhancing our overall experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Dryer

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre

Children

Cots
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer

Media

Flat-screen TV

Location

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500

Map view

street view

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500

City landmarks

CancunMexico

Avenida Kukulkan

870 m

Beach

Playa Marlin

870 m

Mall

Luxury Avenue

1.1 km

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

820 m

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.1 km

Museum

Museo Subacuatico de Arte

1.3 km

Mall

Kukulcan Plaza

1.3 km

Shopping Area

Flamingo Mall

890 m

Shopping Area

Luxury Avenue Cancun

980 m

Blvd. Kukulcan 13

Marlin Beach

710 m

Blvd. Kukulcan

Parque Ventura Cancun

1.1 km

Night club

Coco Bongo

3.1 km

Blvd. Kukulcan Km 9

Cancun Convention Center

3.2 km

Chetumal Km 36. 5

Water Park at The Grand

1.8 km

Blvd. Kukulcan

Dolphinaris Cancun

2.1 km

Night club

H Roof

2.1 km

Beach

Chac Mool Beach

2.6 km

Night club

The City Nightclub

3.1 km

Night club

Palazzo

3.3 km

Museum

Mayan Museum of Cancun

4.2 km

Beach

Playa Forum

3.1 km

Night club

Daddy'O

3.1 km

Nearby

Mall

La Isla Shopping Village

180 m

Museum

Cancun Wax Museum

10 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

10 m

Aquarium

Interactive Aquarium

110 m

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

10 m

Shopping Area

Fashion Harbour

10 m

Mall

La Madonna

10 m

Park

arte Garden

140 m

Restaurants

Duna Sports Bar

0 m

Blvd. Kukulcan Km 12.5 Westin Lagunamar

Oceano

10 m

Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa

Cheesters

140 m

Blvd Kukulcan Km 15

Baskin Robbins El Parian

140 m

Boulevard Kulkulman

Thai Lounge

150 m

La Isla Shopping Village

Pepe's pier

160 m

Royal pier

MB Restaurant

260 m

Boulevard Kukulcan Km. 12.5 Zona Hotelera

Italiannis

130 m

Plaza la Isla

Reviews and Ratings

Feedback from previous guests about their experience. <br />

82%

liked the resort and would come back

Gorgeous view

Well-maintained pools

Average dining

Safety concerns

8.2/10

Great

Rooms

8.6

Location

9.2

Service

7.6

Dining

7.4

4.5/5 based on 7461 reviews

#48 of 267 hotels in Cancun based on Tripadvisor

Alexander

United Kingdom, February 2025

8.8/10

I had a memorable stay at The Westin Lagunamar, enjoying breathtaking views and a lovely beach. The staff was exceptionally accommodating, and the pools were well-maintained and inviting. However, the dining options, particularly the breakfast, fell short of expectations, and there was a troubling incident that left me uneasy at times during my stay.

Rooms

9.0

The room was spacious, modern, and well-equipped, featuring a stunning sea view and a convenient kitchen.

Service

10.0

The staff was genuinely helpful, from check-in to poolside service, making our experience delightful.

Location

10.0

The hotel is perfectly situated in the hotel zone, close to shops, restaurants, and the beach, making it very convenient.

Dining

6.0

The breakfast buffet had a decent variety, but overall the dining experience was just average.

Facilities

9.0

The pools were beautifully maintained and the gym was well-equipped, allowing for excellent leisure opportunities.

Gorgeous view

Average dining

Elliot

United Kingdom, December 2024

8.0/10

The Westin Lagunamar offers a spectacular view of the Caribbean Sea and has well-equipped rooms, which are perfect for families. I really enjoyed the large swimming pools and the beach, although the time share pressure is quite intense. Overall, my stay was pleasant, but the constant sales pitches were a downside to the experience.

Rooms

9.0

The rooms were immaculate and featured a beautiful view of the ocean. I loved the kitchenette and the jet bathtub, and having a washer and dryer in the room was a fantastic bonus.

Service

7.0

The service was mostly helpful, but I did face issues during check-in and found the sales staff quite overwhelming. However, the concierge and front desk staff were nice.

Location

9.0

The hotel is conveniently located near a grocery store, with easy access to public transportation and shopping spots.

Dining

7.0

Dining options were decent, although I found some meals a bit overpriced for what they offered. The variety was good, though.

Facilities

8.0

The facilities were well-maintained with beautiful pools and a stunning beach. There's also a gym which is nice to have.

Robert

United Kingdom, November 2024

7.6/10

During my stay, I had a pleasant experience largely thanks to the attentive staff and clean, spacious rooms. The dining options were decent, with a good variety available, although breakfast was rather pricey. Unfortunately, the location was a bit crowded due to the high number of guests, making it hard to find lounge chairs by the pool and beach. Overall, I would recommend this hotel for its value and service.

Rooms

8.0

The rooms were clean, spacious, and offered a nice layout with a small kitchen and washer/dryer, although the bed was on the smaller side.

Service

7.0

The service was attentive and the staff greeted us warmly, although I did have an unpleasant incident with the night reception staff regarding my lost item.

Location

8.0

The hotel is ideally located right across from shopping options, making it very convenient to explore the area, but it can get overcrowded.

Dining

7.0

Breakfast offerings were good with a variety of choices, but I found the cost for day-to-day breakfast to be a bit steep.

Facilities

8.0

The facilities were well-maintained and included a nice pool area, although it was challenging to find loungers at peak times.

Ethan

United Kingdom, November 2024

9.2/10

The resort is a fantastic choice for a getaway, with exceptional cleanliness and a top-notch safety protocol that really put us at ease. The service was stellar overall, though we had a less than pleasant experience with one staff member. The amenities were five-star, with beautiful pools and great dining nearby. However, the check-in process was confusing, which detracted from our overall experience.

Rooms

9.0

Our room was immaculate and spacious, offering a beautiful view, making our stay even more enjoyable.

Service

7.0

Most of the staff was friendly and genuinely helpful, particularly the concierge team who went above and beyond, although one encounter left us feeling frustrated.

Location

10.0

The resort's location was perfect, within walking distance to vibrant nightlife, fantastic restaurants, and shopping.

Dining

10.0

Dining options were great, especially the neighboring Italian restaurant which served the best meal I've ever had.

Facilities

10.0

The amenities were outstanding, with multiple beautiful pools, swim-up bars, and well-maintained beach furniture.

Avery

United Kingdom, September 2024

8.2/10

Staying at the Westin Lagunamar was an adventure filled with wonderful moments and a few hiccups. The resort maintained a strong focus on safety and cleanliness, which made me feel comfortable throughout my stay. The location right across from a large mall was so convenient, but the mattress in my suite could use some improvement. The service from staff, especially the bartenders Felipe and Miguel, was outstanding, and the overall experience was relaxing despite the couple of issues I faced.

Rooms

8.0

The suite was spacious and clean, featuring a sitting area and a kitchenette. The big soaker tub with jets was a highlight, although I wish the mattress had been more comfortable.

Service

7.0

The staff was courteous and warm, always ready to help, which I appreciated. However, at times, their eagerness felt a bit intrusive and could have used a touch more discretion.

Location

9.0

The resort's location is great, right across from a fantastic mall with plenty of dining and shopping options. This made it easy to explore and enjoy the surroundings.

Dining

7.0

Dining at the resort was pleasant, especially enjoying light bites while overlooking the lagoon area, but I would have loved to see more variety in the menu.

Facilities

9.0

The facilities were well-maintained, and the pool area was enjoyable. I felt relaxed and safe with all the health precautions in place.